Shipping & Delivery Policy – VC MOTODESIGN
- Dispatch Timeline
We guarantee that all orders will be dispatched within 48 hours of successful purchase submission.
Please note that minor delays may occur during festival holidays, public holidays, or promotional sale periods. - Order Tracking
Once your order has been successfully placed and handed over to our logistics partner, you will receive a unique tracking ID. This tracking number will help you monitor the real-time delivery status of your order. - Delivery Timeline
Depending on your location, the consignment may take 2 to 10 working days to reach you after dispatch. - Logistics Partners
For secure and reliable shipping, VC MOTODESIGN partners with the following logistics providers:
- DTDC
- Amazon Shipping
- India Post
Delivery to your doorstep is subject to the coverage area of the respective logistic partner.
If door-to-door delivery is not available at your location, you may be required to collect the shipment from the nearest delivery hub. The logistics partner will contact you with the necessary instructions.
- Special Shipping Requests
For express delivery or international shipping, please contact our Customer Care team during the ordering process for availability, costs, and timelines. - Delivery Delays
If your order is experiencing significant delays beyond the expected delivery window, please reach out to our Customer Care for further assistance. - Failed Delivery and Refund Deductions
If the customer does not respond to calls or messages from VC MOTODESIGN or the logistics partner during delivery attempts, and the order is returned, the shipping costs and payment gateway charges will be deducted from the total refund amount. - Returns & Pickups
We currently do not offer return pickup services. Customers are responsible for returning items by shipping them to the address mentioned on our Contact page. - Sale Period Delays
Please expect extended shipping times during offer sales or clearance events due to high order volumes. For updates related to delays during such periods, kindly contact our Customer Care.